Our staff can relay this information to our field technicians at the touch of a button. This background information can be extremely helpful for troubleshooting and diagnostics.

This data transfer can shorten the time a technician spends on a service call by providing them with data they would otherwise have to obtain at the jobsite.

The Service/Repairs program allows Trademark to:

• Dispatch and track service calls
• Provide jobsite service history to technicians in the field
• Alert special access requirements
• Provide complete point of contact information
• Alert insurance certificate expirations
• Scroll through a list of reliable vendors
• Track purchase orders for parts and materials needed
• Trace work ticket from original call to job completion

The Mainenance program allows Trademark to:

• Automatically dispatch every inspection due on the beginning of the month
• Provide an equipment list with make, model & serial # information
• Alert when filters, belts & other materials are needed for the next inspection
• Track maintenance ticket from dispatch to completion

The Installation program allows Trademark to:

• Create purchase orders that are attached to each job
• Track labor and materials costs throughout the course of the job
• Track subcontractor costs and progress throughout the job
• Requisition jobs according to levels of completion